In-Store VIP Terms

HOW TO BECOME A MEMBER

With purchase of RM200 products in a single receipt (valid in Malaysia in-store only).

MEMBERSHIP

  • - L’OCCITANE VIP Membership is valid until reaching the second 31st March since the join / renewal date.
  • - Membership can be kept-active by spending RM200 in a single receipt annually.
  • - The L’OCCITANE VIP membership is non-transferable. Of which, only registered member can utilized the benefits and privileges that the membership entailed. Any violation may result in the termination of the membership.
  • - Collection of L’OCCITANE birthday gift and redemption rewards is only applicable at L’OCCITANE boutiques.

REWARD POINTS

  • - Earn 10 reward points for every RM1 spent on your purchase at L’OCCITANE Boutiques in Malaysia. Reward points are awarded based on net value after deduction of discounts and vouchers.
  • - It is member’s responsibility to inform the cashier of her membership status at the time of purchase to collect reward points. Failure to do so will result in no points awarded for the amount spent.
  • - Reward points will not be awarded for the following:
    1. 1. Purchase of L’OCCITANE Gift Certificate
    2. 2. Corporate purchase
    3. 3. Purchase made online at my.loccitane.com
    4. 4. Purchase made at Duty Free store
    5. 5. “Birthday e-Voucher”, “Redemption e-Voucher” and Promotional Voucher
  • - Reward points are non-transferable and not exchangeable for cash.
  • - Once reward points have been redeemed, it cannot be changed or cancelled.
  • - Reward points earned can be redeemed at any L’Occitane boutique by 31st March every year. Balance of reward points cannot be carried forward.

“REDEMPTION E-VOUCHERS” & “BIRTHDAY E-VOUCHERS”

  • All “e-Voucher” redeemed cannot be reinstated even if transaction is cancelled due to whatever reason.

GENERAL

  • - By using L’OCCITANE VIP Card, you agree that:
    1. 1. you have read, understood and accepted the terms & conditions;
    2. 2. you are eligible for Membership benefits and privileges; and
    3. 3. consent to L’OCCITANE for processing data that is personal to you, and disclosing such data to third parties, in accordance with our privacy statement.
  • - Promotional materials will only be sent to Members who meet the minimum criteria as may be determined by L’OCCITANE MALAYSIA SDN BHD.
  • - Members are advised to notify any L’Occitane in store boutique of any change of mailing address or other personal particulars to avoid correspondence being sent to incorrect address, e-mailbox or mobile phone.
  • - The management of L’OCCITANE MALAYSIA SDN BHD reserves the right to omit, add or amend the L’OCCITANE VIP terms & conditions without prior notice. Any new or amended terms & conditions will override the existing L’OCCITANE VIP terms & conditions.