BIG LITTLE THINGS
Dear valued customers,
Do note that our Big Little Things recycling programme will be relaunched on 3rd January 2023! We are looking forward to seeing you in the store!
Kindly be informed that the return of beauty empties to any of our participating stores is now limited to 30 units per day per account.
Thank you for your continuous support for a greener environment!
ABOUT BIG LITTLE THINGS
BIG Little Things is L’OCCITANE Malaysia’s 1st ever recycling programme since 2019! Our goal is to mobilise more people to make big impact on the environment with the little things we do.
As part of our effort towards our reducing waste commitment, we believe that recycling will keep nature free from pollution & help achieve a circular economy where each material can have a second life.
In partnership with local waste separation & recycling provider, i-CYCLE Malaysia, you can now recycle your empties at select L’OCCITANE boutiques all across Malaysia!
Of plastic is used in each household per year
Is how long it takes for plastic to fully decompose
Of Malaysia waste can be recyclable
DO MY PART
1. Register your profile at the nearest participating L’OCCITANE outlet.
2. Bring your clean & dried, full-size empties from L’OCCITANE or any beauty brand to be recycled. Our beauty advisors will check if the empties are eligible for recycling.
3. Receive 1 stamp for every full-sized empty on the digital stamp card & get rewarded with complimentary gifts based on the reward program.
Reducing plastic starts by choosing the more environment-friendly option! Do your part by Start refilling your empties with Eco-Refills instead of buying a brand new bottle!
WHAT CAN I RECYCLE?
1.Beauty, skincare, & hair care packaging in full size* of any brand (*Please refer to the full list of accepted packaging)
2.Only completely clean & dried empties are accepted as a basic rule of recycling.
BIG LITTLE THINGS FAQ
1. How do I recycle with L’OCCITANE?
Register your profile at the nearest participating L’OCCITANE outlet. Bring your empty beauty bottles of any beauty brand in dried & clean condition to any of the participating 24 L’OCCITANE stores.
2. Can I only recycle L’OCCITANE brand products?
We accept empties from other beauty brands in addition to L’OCCITANE empties. Our main aim is to reduce waste and plastic usage in the environment, hence we encourage everyone to bring back his or her beauty empties to recycle with us.
3. Can I recycle other empties such as water bottles or makeup packaging?
We do not accept mineral bottles or makeup packaging. The reward program is only applicable to products below:
a. Beauty packaging such as makeup remover bottles and pumps, fragrances bottles and pumps, and deodorant sticks.
b. Skin care packaging such as face care packaging, refill pouches, and dispensers and tubes for shower gels, facial cleansers and body lotions.
c. Hair care packaging such as pumps and caps from shampoo and conditioner bottles, hair care dispensers and containers, hair product trigger heads, and refill pouches.
Please refer to the full list of acceptable empties under Big Little Things Programme.
4. Do I need to empty and clean the product containers before bringing it to the store?
Yes. As a basic rule for recycling, all empties MUST be cleaned and dried to avoid contaminating other clean empties. There are no cleaning facilities or services provided in-stores.
5. How do I wash tube empties?
All tube empties may be cut open to ensure proper cleaning and drying of the empty before recycling.
6. What is the reward system for this recycling program?
For every full-sized empty beauty product, we will reward you with 1 “stamp”. After every 10 stamps, you are eligible to receive a travel size L’OCCITANE product or membership point for members. In-store beauty advisors have the right to check eligibility of each empty to count toward 1 ‘stamp’. Kindly note that the reward system is subject to change.
7. How do I track my points and redeem my reward?
After creating your Big Little Things profile and retuning your first empty, you can log in the day after to track your rewards on a digital recycling card (loccitanemy.com/big-little-things).
Once you have returned 10 empties and deemed eligible for gift redemption, the selected gift will be highlighted in green and you can proceed to collect the gift from any participating stores.
8. Can I redeem the rewards at other stores if the gift is out of stock?
Yes. You are allowed to redeem the rewards at any participating outlets under the Big Little Things recycling programme.
9. When is the latest I can redeem my rewards?
All rewards earned must be redeemed before 31 March of each year, after which all accumulated digital stamps will return to 0 count. As the Big Little Things rewards are an additional initiative aimed to encourage participants to recycle, all decisions made by L’OCCITANE Malaysia is final.
10. How long will the Big Little Things recycling programme run?
The Big Little Things recycling programme is an on-going initiative by L’OCCITANE Malaysia to encourage everyone to give recyclable material a second life. Hence, it is a long-term project that runs throughout the year.
THINK REDUCE, REUSE, RECYCLE!
Why not try some upcycling projects!
Love DIY? Then you’ll love our upcycling ideas on how to transform difficult-to-recycle items into something useful.