Log in to add/view your saved preferences.

Loyalty Programme

How do I become a member?

Spend RM250 nett in a single receipt (in-store/ online store/ Lazada Official Store) and automatically become a CLUB member.

CLUB member: Spend RM250 nett in a single receipt in store or online store.
GOLD member: Spend RM1000 nett in a single receipt in store or online store.

How do I earn membership points?

All CLUB and GOLD members are eligible for points collection and are able to redeem any regular-priced products when you shop in-store, at the L'Occitane online store or Lazada Official Store.

Every RM1 spend at L’OCCITANE earns you 1 point.

How long are my points valid for?

Points accumulated will be valid for use for 12 months from join date. (ie. Joined member on 20th April 2022, points accumulated will expire on 30th April 2023).

How many membership tiers are there?

There are 2 tiers of membership: CLUB member and GOLD member.

CLUB member: Spend RM250 nett in a single receipt in store or online store.
GOLD member: Spend RM1000 nett in a single receipt in store or online store.

How do I maintain my CLUB membership status?

To maintain Club membership status, two purchase transactions of any value made online or in stores during the 12 months of membership validity.

How do I maintain my GOLD membership status?

To maintain Gold membership status, spend RM1000 during the 12 months of membership validity.

How can I get my membership upgraded from CLUB membership to GOLD membership?

Club members who spend RM1000 in accumulated receipts within the membership calendar year can be upgraded to Gold member status with immediate effect. Membership and points validity will be 12 months from the date of the upgrade.
L’OCCITANE membership status will be reviewed at the end of 12 months from membership join-date.

When or how often will my membership status be reviewed?

L’OCCITANE membership status will be reviewed at the end of 12 months from membership join-date.

What are CLUB member's perks?

Enjoy Club member perks below:
1. Welcome gift: Receive a free 10pc sample kit as a new members in-stores.
2. RM20 Welcome Voucher: Enjoy RM20 off your next purchase in-stores and online for your 1st purchase.
3. Celebrate your birthday: Enjoy one-time RM30 off & a surprise birthday gift on your birthday month in-stores
4. Earn & redeem points: Earn points everytime you shop online or offline! Convert your reward points to redeem any products of your choice based on reward tiers.
5. Exclusive promotions: Get online exclusive gifts with purchase above RM500 and above in a single receipt all year round. Enjoy member-exclusive
promotions in-store and online!
6. Exclusive events & previews: Receive our latest news when you subscribe to our email & SMS!

What are GOLD member's perks?

Enjoy Club member perks below:
1. Welcome gift: Receive a free 10pc sample kit as a new members in-stores.
2. Exclusive 5% discount: Enjoy 5% discount on regular-priced retail items in-stores!
3. Celebrate your birthday: Enjoy one-time additional 5% & a surprise birthday gift on your birthday month in-stores
4. Earn & redeem points: Earn points everytime you shop online or offline! Convert your reward points to redeem any products of your choice based on reward tiers.
5. Exclusive VIP offers: Get online exclusive gifts with purchase above RM500 and above in a single receipt all year round. Priority to reserve Limited Edition products and be the 1st to own new product.
6. VIP events and launches: Receive invites to private workshops and events when you subscribe to our email and SMS.

Where can I find L'Occitane Club Membership's Terms & Conditions?
"discounts": {}
What can I use my points for?

RM1 = 1 point

300 points = RM15

600 points = RM50

999 points = RM100

1600 points = RM200

2,200 points = RM300

3,500 points = RM520

Login

We've sent you an email with a link to update your password.

Create account

Reset your password

We will send you an email to reset your password.