FORMS OF PAYMENT
L'OCCITANE MALAYSIA website is pleased to accept the following credit cards as forms of payment:
L'OCCITANE MALAYSIA Online Boutique is set up to take immediate orders online via credit card (MasterCard™, Visa™) and Financial Process Xchange (FPX) at the moment. This transaction will appear on your bank statement as a payment to L'OCCITANE Malaysia - purchases for L'OCCITANE.
Financial Process Xchange (FPX) supports Internet Explorer Version 7 and above as well as latest versions of Google Chrome, Mozilla Firefox and Apple Safari
All prices on this website are processed in RINGGIT MALAYSIA (RM).
VOUCHERS AND DISCOUNTS
In-store GOLD Members discount is not applicable for online purchases.
In- store vouchers (gift vouchers, cash vouchers) are not applicable for online purchases.
Online vouchers are only applicable for online purchases.
Promotions and gifts might vary from in-store promotions.
In order to protect you as well as ourselves from fraud or other unauthorized or illegal activity, L'OCCITANE MALAYSIA will screen all orders and reserves the right to withhold or refuse processing any orders due to suspected fraud or unauthorized or illegal activity. L'OCCITANE MALAYSIA may request a copy of your credit card statement via email to verify your payment. L'OCCITANE MALAYSIA also reserves the right to disable any member accounts or refuse to ship to certain addresses in case of suspected fraud or unauthorized or illegal activity.
Product prices listed on L'OCCITANE MALAYSIA website are subject to change without advanced notice.
CANCELLATION OF ORDER
Products sold are non-refundable, therefore we regret to inform that orders cannot be cancelled once placed. Kindly ensure you have checked and validated all details and information before you process your payment.
Please allow 10 - 14 working days for the processing of the refund which will be made via your original mode of payment.